Customer Service Representative Vacancy in Dubai

Position: Customer Service Representative.

Location: Dubai, UAE

Type: Full-time

Are you passionate about helping others and providing exceptional customer service? We are currently seeking friendly and enthusiastic individuals to join our team as Customer Service Representatives.

Responsibilities:

Handle incoming customer inquiries and requests via phone, email, or chat in a professional and timely manner.

Assist customers with product information, pricing, order processing, and other inquiries.

Resolve customer complaints or issues effectively and escalate complex cases to appropriate departments when necessary.

Maintain accurate records of customer interactions and transactions using the company\'s CRM system.

Provide proactive support and follow-up to ensure customer satisfaction and retention.

Collaborate with team members and other departments to address customer needs and improve processes.

Stay up-to-date on company products, services, and policies to provide accurate information to customers.

Contribute to a positive and supportive work environment through teamwork and collaboration.

Requirements:

Previous experience in customer service or a related field preferred but not required.

Excellent communication and interpersonal skills, with a friendly and professional demeanor.

Strong problem-solving abilities and a customer-focused mindset.

Ability to multitask and prioritize tasks in a fast-paced environment.

Proficiency in using computer systems and software applications.

Flexibility to work varying shifts, including evenings, weekends, and holidays.

Benefits:

Competitive hourly wages or salary

Opportunities for professional development and advancement within the company.

Comprehensive training provided

Employee discounts on products or services (if applicable)

Positive and supportive work environment

Join our team and make a difference by providing exceptional customer service experiences. To apply, please submit your resume and cover letter to email: Contact Email