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18 March 2024
Customer Service Officer Hotel Vacancy in Dubai
Greeting guests upon arrival and providing them with information about hotel facilities and services.
Assisting guests with check-in and check-out processes, including handling reservations and payments.
Responding to guest inquiries and resolving any issues or complaints in a timely and professional manner.
Coordinating with other hotel departments to ensure guest satisfaction and smooth operations.
Maintaining a welcoming and hospitable atmosphere in the hotel lobby and public areas.
Providing support to the front desk staff and other hotel personnel as needed.
Requirements:
Previous experience in customer service or hospitality roles, preferably in a hotel setting.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-focused attitude.
Ability to work well under pressure and in a fast-paced environment.
Proficiency in relevant computer software and reservation systems.
Fluency in English; knowledge of other languages is a plus.
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Salary: 4 000 Dhs
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