Receptionist For Hotel in Dubai

Job Title: Hotel Receptionist

Job Overview:

We are seeking a friendly and professional individual to join our team as a Hotel Receptionist. As the first point of contact for guests, the receptionist plays a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors to our hotel.

Responsibilities:

Greet and welcome guests upon their arrival at the hotel.

Assist guests with check-in and check-out procedures efficiently.

Provide information about hotel services, facilities, and local attractions.

Handle reservations, cancellations, and room assignments with accuracy.

Answer and direct incoming phone calls in a courteous and timely manner.

Manage guest inquiries, requests, and concerns, and provide appropriate solutions or assistance.

Process payments and maintain accurate records of guest transactions.

Collaborate with other hotel staff to ensure a seamless and enjoyable guest experience.

Keep the lobby and reception area clean and organized.

Requirements:

Previous experience as a hotel receptionist or in a customer-facing role is preferred.

Excellent communication and interpersonal skills.

Strong organizational abilities and attention to detail.

Proficiency in using hotel management software or reservation systems.

Ability to handle multiple tasks and work in a fast-paced environment.

Professional appearance and demeanor.

Flexibility to work shifts, including evenings, weekends, and holidays.

Knowledge of local attractions and amenities is a plus.

Benefits:

Competitive salary.

Employee discounts on hotel services and facilities.

Training and development opportunities.

Positive and inclusive work environment.

How to Apply:

Interested candidates should submit their resume and a cover letter to [ Contact Email