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12 March 2024
Customer Support Representative Vacancy in Dubai
Responsibilities:
Respond to customer inquiries and provide information about products or services.
Resolve customer complaints and ensure satisfaction.
Process orders, returns, and exchanges in a timely and efficient manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address customer issues and improve service.
Stay up-to-date on product knowledge and company policies.
Requirements:
Proven experience as a Customer Support Representative or in a similar role.
Excellent communication and problem-solving skills.
Ability to handle stressful situations with patience and professionalism.
Familiarity with CRM systems and practices.
Strong multitasking and organizational abilities.
Positive attitude and commitment to customer satisfaction.
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Salary:
4 000 Dhs
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