We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent service and resolving inquiries. If you have strong communication skills, a positive attitude, and enjoy helping others, we encourage you to apply.
Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
Provide information about products, services, and policies.
Assist customers in placing orders, tracking shipments, and resolving issues.
Collaborate with other departments to ensure customer satisfaction.
Record and maintain accurate customer information in the database.
Follow up with customers to ensure resolution of concerns and gather feedback.
Identify opportunities for process improvement and share customer insights with the team.
Requirements:
Previous experience in customer service or a related field is a plus.
Strong communication and interpersonal skills.
Ability to remain calm and professional in challenging situations.
Problem-solving and decision-making abilities.
Familiarity with CRM systems is an advantage.
High school diploma or equivalent
Benefits:
Competitive hourly wage
Health insurance
Retirement savings plan
Training and development opportunities
Collaborative and team-oriented work environment.
Opportunities for career advancement within the company.
How to Apply:
Interested candidates are invited to submit their resume and cover letter to email:EXPIRED or Whats App:+EXPIRED1.