Join Our Team as a Telephone Operator in a Prestigious Hotel in Dubai!
Are you a communication enthusiast with excellent telephone etiquette? We are seeking a skilled Telephone Operator to enhance our guest experience at our renowned hotel in Dubai.
Responsibilities:
Answer and direct incoming calls in a professional and courteous manner.
Provide information about hotel facilities, services, and room availability.
Handle guest inquiries, requests, and complaints promptly.
Assist with wake-up calls and room service orders.
Transfer calls to the appropriate department or individual.
Maintain a log of all incoming and outgoing calls.
Requirements:
Previous experience as a telephone operator or in a similar role.
Excellent communication skills and a pleasant telephone manner.
Knowledge of hotel operations and services.
Familiarity with telephone systems and switchboard operations.
Multilingual abilities are a plus.
Customer-focused attitude and the ability to handle guest interactions with tact.
Location: Dubai, UAE
If you are ready to be the voice of hospitality and contribute to our guests satisfaction, send your resume to EXPIRED or contact us at EXPIRED. #Telephone Operator #Hotel Jobs #Dubai Hospitality #CustomerServiceJobs.