Answering calls, taking messages and handling correspondence.
Maintaining diaries and arranging appointments.
Typing, preparing and collating reports
Filing
Organising and servicing meetings (producing agendas and taking minutes)
Managing databases
Prioritising workloads
Implementing new procedures and administrative systems.
Liaising with relevant organisations and clients.
Coordinating mail-shots and similar publicity tasks.
Logging or processing bills or expenses
Acting as a receptionist and/or meeting and greeting clients.
If more senior, recruiting, training and supervising junior staff.
An administrative or secretarial role can sometimes be a way into another profession, particularly those in the media or marketing; that is, many professionals in sectors such as marketing and the media start out in an administrative role and work their way up. Similarly, university students and graduates often do short-term temp work as an administrator or secretary via a recruitment agency during the holidays or after graduating. This sort of office experience can be an asset on a CV.