The Call Center Agent is responsible for handling inbound and outbound calls, providing customer service, and resolving issues or inquiries. This role involves maintaining a positive company image, answering questions about products or services, and ensuring customer satisfaction. The ideal candidate should have strong communication skills, patience, and the ability to handle a high volume of calls efficiently.
Key Responsibilities:
Answer customer inquiries via phone, email, or chat.
Resolve complaints, issues, or questions effectively and professionally.
Maintain accurate records of customer interactions.
Upsell or cross- sell products/services when appropriate.
Meet daily call targets and performance goals.
Asians only
Benefits
Competitive Salary
Career Growth
Pay - 2500 - 3200 AED