We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a passion for helping others. Responsibilities include handling customer inquiries, resolving complaints, and providing product information.
Responsibilities:
Handle customer inquiries via phone, email, or chat.
Resolve customer complaints and issues.
Provide detailed product and service information.
Maintain accurate records of customer interactions.
Qualifications:
Proven experience in a customer service role.
Strong communication and problem-solving skills.
Ability to remain calm and professional under pressure.
Proficiency with CRM systems and basic computer skills.