*Manage large amounts of incoming calls
*Identify and assess customers’ needs to achieve satisfaction
*Build sustainable relationships and trust with customer accounts through *open and interactive communication
*Provide accurate, valid, and complete information by using the right methods/tools
*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Qualifications:
*Proven customer support experience or experience as a Client Service Representative
*Strong phone contact handling skills and active listening
*Familiarity with CRM systems and practices
*Customer orientation and ability to adapt/respond to different types of characters
*Excellent communication and presentation skills
Applicable for Asians only!!
Send resume If you are in UAE!!
Pakistan, Indian, Nepali, Bangladesh etc