We are looking for an enthusiastic Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service and ensuring customer satisfaction.
Responsibilities:
*Manage large amounts of incoming calls
*Identify and assess customers’ needs to achieve satisfaction
*Build sustainable relationships and trust with customer accounts through open and interactive communication
*Provide accurate, valid, and complete information by using the right methods/tools
*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Qualifications:
*Proven customer support experience or experience as a Client Service Representative
*Strong phone contact handling skills and active listening
*Familiarity with CRM systems and practices
*Customer orientation and ability to adapt/respond to different types of characters
*Excellent communication and presentation skills
Applicable for Asians only
Pakistani, Indian, Nepali etc can apply!!
Apply if you are in UAE ONLY!!
Send resume EXPIRED