An Order Taker is responsible for receiving and processing customer orders for products or services. They work in a variety of settings, such as restaurants, call centres, or online retailers. This role requires excellent communication and customer service skills, as the Order Taker must ensure that the customer’s needs are met and that their order is accurate. They may also need to handle customer complaints or issues, maintain inventory records, and work closely with other members of the sales team. Overall, the Order Taker plays a vital role in ensuring customer satisfaction and maintaining the efficient operation of the business.