Customer Service Officer Vacancy in Dubai

Responsibilities:

Provide personalized assistance to customers with their banking needs, including account inquiries, transactions, and product information.

Conduct financial assessments and recommend suitable banking products and services to meet customers needs.

Process customer transactions accurately and efficiently, including deposits, withdrawals, and fund transfers.

Assist customers with account openings, loan applications, and other banking services.

Respond promptly to customer inquiries via phone, email, and in-person interactions.

Resolve customer complaints and issues in a professional and timely manner.

Maintain up-to-date knowledge of banking regulations, policies, and procedures.

Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.

Requirements:

Proven experience in customer service, preferably in the banking or financial services industry.

Strong communication and interpersonal skills.

Ability to understand and explain complex financial products and services.

Excellent problem-solving and decision-making abilities.

Proficiency in banking software and Microsoft Office suite.

Attention to detail and accuracy in transaction processing.

Customer-focused mindset with a commitment to delivering exceptional service.

Benefits:

Competitive salary package

Opportunities for career advancement and professional development.

Comprehensive benefits package

Supportive and collaborative work environment.

How to Apply:

Interested candidates can send their CV/resume to email (EXPIRED) or Whats App (+EXPIRED7).

Email: EXPIRED

Phone: EXPIRED

Salary: 5 000 Dhs

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