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10 May 2024
Receptionist For Hotel In Jumeirah
Location: Jumeirah, Dubai
Job Type: Full-time
Job Summary:
We are currently seeking a friendly and professional Receptionist to join our hotel team in Jumeirah. As a Receptionist, you will be the first point of contact for guests and play a crucial role in providing excellent customer service. The ideal candidate should have strong communication skills, a positive attitude, and a passion for hospitality.
Key Responsibilities:
Greet guests upon arrival and check them into their rooms, ensuring a smooth and efficient check-in process.
Provide information about hotel facilities, services, and local attractions to guests.
Answer phone calls, respond to inquiries, and take reservations accurately and efficiently.
Handle guest requests, concerns, and complaints promptly and professionally.
Maintain a clean and organized reception area, including keeping brochures and promotional materials updated.
Process payments, including cash, credit card, and electronic transactions, and balance cash drawers at the end of each shift.
Coordinate with other hotel departments, including housekeeping and maintenance, to fulfill guest requests and ensure a positive guest experience.
Assist with administrative tasks, including filing, photocopying, and data entry, as needed.
Follow all hotel policies and procedures, including safety and security protocols, to ensure the safety and well-being of guests and staff.
Qualifications:
High school diploma or equivalent
Previous experience as a receptionist or in a customer service role preferred.
Strong communication and interpersonal skills, with the ability to interact effectively with guests and team members.
Excellent organizational and multitasking abilities, with the capacity to manage multiple projects and priorities simultaneously.
Proficiency in Microsoft Office suite and experience using hotel reservation systems is a plus.
Positive attitude and willingness to go above and beyond to meet guest needs.
Fluent in English; additional language skills are an advantage.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Benefits:
Competitive salary commensurate with experience.
Health insurance options
Employee discounts on hotel stays and dining.
Opportunities for professional development and career advancement within the hotel group.
Supportive and collaborative work environment with a focus on teamwork and guest satisfaction.
How to Apply:
If you are interested in joining our team as a Receptionist, please submit your resume and a cover letter to email:
or Whats App:
outlining your relevant experience and why you would be a great fit for this role. We look forward to reviewing your application!
Email:
Phone:
Salary: 3 500 Dhs
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