Front Desk Operations: Receptionists are typically stationed at the front desk or reception area to greet visitors, clients, or guests. They welcome people with a warm demeanor, direct them to the appropriate personnel or department, and provide general information about the organization.
Answering Calls: Receptionists manage incoming calls, routing them to the appropriate individuals or departments. They may also take messages, answer basic inquiries, and provide information about products, services, or appointments.
Scheduling and Appointment Management: Receptionists often handle appointment scheduling, whether for meetings, consultations, or reservations. They maintain appointment calendars, confirm appointments, and assist with rescheduling or cancellations when necessary.
Administrative Support: Receptionists provide administrative support to various departments or personnel. This may include data entry, filing, photocopying, scanning documents, and sorting mail. They may also assist with basic clerical tasks as needed.