We are seeking a friendly and organized individual to join our team as a Front Desk Receptionist. In this role, you will be the first point of contact for our guests and visitors, providing excellent customer service and administrative support. If you have strong communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced environment, we encourage you to apply.
Responsibilities:
Greet and welcome guests and visitors with a positive attitude, ensuring a warm and friendly reception.
Answer incoming calls, route calls to appropriate individuals, and take messages as needed.
Manage the front desk area, including maintaining a clean and organized workspace and reception area.
Handle guest inquiries, requests, and complaints promptly and professionally, providing accurate information and assistance.
Check-in and check-out guests, process payments, and issue room keys or access cards as needed.
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