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23 April 2024
Front Desk Officer Vacancy in Dubai
As a front office clerk, youre typically the first point of contact for visitors and customers, making your role crucial in creating a positive impression of the organization. Your responsibilities often include:
Greeting and Assisting Visitors: Welcoming visitors, guests, or customers with a friendly demeanor, providing assistance, and directing them to the appropriate person or department.
Answering Phone Calls: Handling incoming phone calls, taking messages, transferring calls to the appropriate individuals, and providing information as needed.
Managing Appointments: Scheduling appointments, meetings, and reservations, coordinating with staff members or management, and maintaining organized appointment calendars.
Handling Correspondence: Sorting and distributing incoming mail, emails, and faxes, as well as preparing outgoing mail or packages.
Providing Information: Offering information about the organizations products, services, hours of operation, and other relevant details to customers or visitors.
Assisting with Administrative Tasks: Supporting administrative functions such as data entry, filing, photocopying, and maintaining records or databases.
Handling Payments: Collecting payments for services, products, or reservations, processing transactions accurately, and providing receipts to customers.
Maintaining Reception Area: Ensuring that the reception area is clean, organized, and welcoming, including keeping reading materials updated and available.
Assisting with Special Projects: Supporting special events, projects, or initiatives as needed, which may involve tasks such as preparing materials, coordinating logistics, or assisting with setup.
Adhering to Security Procedures: Following security protocols, such as verifying identification for visitors, issuing visitor badges, and monitoring access to the premises.
Providing Customer Service: Addressing inquiries, resolving complaints or concerns, and ensuring that customers or visitors have a positive experience.
Collaborating with Team Members: Working closely with colleagues in other departments, such as administrative staff, customer service representatives, and managers, to coordinate activities and provide support as necessary.
Only those in UAE
Use whatsapp or email to apply
Email:
Phone:
Salary: 4 000 Dhs
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