Receives telephone calls and records and relays messages.
Receives/prepares/disburses departmental communication e.g. Letters, memos, faxes, etc.
Coordinates/follows up with other departments for purposes of information gathering.
Prepares fairly complex reports/documentation (often technical in nature) as requested by the manager.
Prepares presentations to internal/external parties.
Prepares meeting agendas and takes the minutes of the meetings.
Office Management:
Schedules meetings and reminds manager/department staff of the same.
Coordinates conferences/events/activities.
Organizes and maintains departmental files.
Requests and receives office equipment/stationary.
Receives department visitors
Enters employee leave requests after ensuring that the proper approvals are in place and confirms that employees resume duty as per the approved leave.
Monitors staff attendance and informs the manager of late arrivals/early departures.