Customer Service Representative Vacancy in Dubai

Position: Customer Service Representative.

Location: Dubai, UAE

Type: Full-time

Are you a people person with excellent communication skills and a passion for helping others? We are currently seeking enthusiastic individuals to join our team as Customer Service Representatives.

Responsibilities:

Serve as the first point of contact for customers via phone, email, or in-person interactions.

Answer inquiries, resolve complaints, and provide information about products or services.

Process orders, returns, and exchanges accurately and efficiently.

Assist customers with troubleshooting technical issues and navigating our website or app.

Maintain a positive and professional attitude while handling challenging situations.

Collaborate with other departments to ensure customer satisfaction and timely resolution of issues.

Keep detailed records of customer interactions and transactions.

Requirements:

Previous experience in customer service or a related field preferred but not required.

Excellent communication skills, both verbal and written.

Strong problem-solving abilities and attention to detail.

Ability to multitask and prioritize in a fast-paced environment.

Proficiency in using computer software and navigating online platforms.

Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

Competitive hourly wages or salary

Opportunities for advancement and professional development.

Comprehensive training provided

Employee discounts on products or services (if applicable)

Positive and inclusive work environment

Join our team and make a difference in the lives of our customers every day. To apply, please submit your resume and cover letter to email: Contact Email