We are currently seeking a knowledgeable and customer-focused IT Support Specialist to join our IT department. If you have a strong technical background, excellent problem-solving skills, and a commitment to delivering exceptional support services, we encourage you to apply.
Responsibilities:
Provide technical support and troubleshooting assistance to end-users, resolving hardware, software, and network issues.
Install, configure, and maintain computer systems, software applications, and peripheral devices.
Respond to help desk requests and service tickets in a timely and professional manner, documenting solutions and outcomes.
Collaborate with IT team members to implement and support IT infrastructure projects, upgrades, and migrations.