Respond to customer inquiries via phone, email, and chat.
Provide information, resolve issues, and address customer concerns.
Process orders, returns, and exchanges efficiently.
Maintain a high level of product knowledge to assist customers effectively.
Ensure customer satisfaction through exceptional service.
Document customer interactions and transactions accurately.
Collaborate with internal teams to resolve complex issues.
Qualifications:
High school diploma or equivalent; college degree is a plus.
Previous customer service experience preferred.
Excellent communication and problem-solving skills.
Proficient in using customer service software and tools.
Positive attitude and strong interpersonal skills.
How to Apply:
Interested candidates should submit their resume and a cover letter to [EXPIRED] or Whats App: +EXPIRED7. Please include Customer Service Representative Application in the subject line.