16 February 2024

Customer Service Assistant Retail Vacancy in Dubai

We are looking for a friendly and reliable Customer Service Representative to join our team. The ideal candidate will be customer-focused, with excellent communication skills and a positive attitude. As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a seamless customer experience.


Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Provide information about products/services, pricing, availability, and order status.

Process orders, returns, and exchanges accurately and efficiently.

Resolve customer complaints and concerns to ensure customer satisfaction.

Identify opportunities to upsell or cross-sell products/services to meet customer needs.

Maintain accurate records of customer interactions and transactions.

Collaborate with other departments, such as sales, marketing, and operations, to address customer issues and improve processes.

Stay up-to-date on product knowledge, company policies, and industry trends.


High school diploma or equivalent; some college coursework preferred.

Excellent communication skills, both verbal and written.

Strong problem-solving and decision-making abilities.

Ability to multitask and prioritize in a fast-paced environment.

Positive attitude and a willingness to learn and grow.

Flexibility to work evenings, weekends, and holidays as needed.

How to Apply:

Email- Contact Email

Whats App- Contact Phone

Email: Contact Email

Phone: Contact Phone

Salary: 3 500 Dhs


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