Join our team as a Customer Service Representative and be the front-line ambassador for our organization! We are seeking individuals with excellent communication skills and a passion for providing top-notch customer service.
Responsibilities:
Answer customer inquiries via phone, email, and in-person.
Provide information about products or services.
Resolve customer concerns and complaints effectively.
Process orders, returns, and exchanges
Assist customers with product selection and recommendations.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address customer needs.
Uphold a positive and customer-friendly atmosphere.
Requirements:
Proven experience as a Customer Service Representative or in a similar role.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Ability to handle challenging situations with composure.
Familiarity with product or service knowledge.
Proficient in using customer service software and systems.
Multilingual abilities are a plus
Flexibility to work in shifts, including weekends and holidays.
How to Apply:
Interested candidates are invited to submit their resume and cover letter to email: EXPIRED or Whats App: +EXPIRED4.
Join our customer service team and contribute to creating positive experiences for our valued customers! We look forward to welcoming individuals dedicated to excellence in customer service.