As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring customer satisfaction.
Responsibilities:
Respond promptly to customer inquiries via phone, email, and chat.
Provide accurate information about products, services, and company policies.
Resolve customer complaints in a professional and efficient manner.
Process orders, returns, and exchanges
Maintain a high level of customer satisfaction and loyalty.
Collaborate with other departments to address customer needs and concerns.
Requirements:
Bachelors degree or equivalent experience.
Previous experience in customer service or related field preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in Microsoft Office and CRM software.
Fluency in English; knowledge of additional languages is a plus.
Benefits:
Competitive salary
Health insurance
Paid time off
How to Apply:
Interested candidates can send their CV/Resume to Email (EXPIRED) or Whats App (+EXPIRED7)