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13 February 2024

Customer Service Representative Vacancy in Dubai

As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities:

Respond promptly to customer inquiries via phone, email, and chat.

Provide accurate information about products, services, and company policies.

Resolve customer complaints in a professional and efficient manner.

Process orders, returns, and exchanges

Maintain a high level of customer satisfaction and loyalty.

Collaborate with other departments to address customer needs and concerns.

Requirements:

Bachelors degree or equivalent experience.

Previous experience in customer service or related field preferred.

Excellent communication and interpersonal skills.

Strong problem-solving abilities

Ability to multitask and prioritize in a fast-paced environment.

Proficiency in Microsoft Office and CRM software.

Fluency in English; knowledge of additional languages is a plus.

Benefits:

Competitive salary

Health insurance

Paid time off

How to Apply:

Interested candidates can send their CV/Resume to Email (Contact Email) or Whats App (Contact Phone)

Email: Contact Email

Phone: Contact Phone

Salary: 3 500 Dhs


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