Step into the world of hospitality as a Hotel Reservation Agent! We are seeking detail-oriented and customer-focused individuals to join our team, managing hotel reservations and ensuring a seamless booking experience for our guests.
Responsibilities:
Handle hotel reservation inquiries via phone, email, and online channels.
Provide information about room availability, rates, and amenities.
Process reservations accurately and efficiently.
Assist guests with special requests and preferences.
Maintain up-to-date knowledge of hotel services and offerings.
Coordinate with other departments for guest requests.
Resolve booking issues and discrepancies
Keep accurate records of reservations and guest information.
Requirements:
Proven experience as a Hotel Reservation Agent or in a similar role.
Strong customer service and communication skills.
Knowledge of hotel reservation systems and procedures.
Ability to multitask and work in a fast-paced environment.
Familiarity with local attractions and services.
Detail-oriented with good organizational skills.
Proficient in using reservation software and Microsoft Office.
How to Apply:
Interested candidates are invited to submit their resume and cover letter to email: EXPIRED or Whats App: +EXPIRED4.
Join our hospitality team and be a key player in providing exceptional guest experiences through efficient reservation management! We look forward to welcoming individuals passionate about the hotel industry.