We are currently seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. If you have excellent communication skills, a passion for helping others, and enjoy working in a dynamic team environment, we encourage you to apply.
Responsibilities:
Respond to customer inquiries via phone, email, and live chat.
Provide accurate information and assistance in a friendly and professional manner.
Process orders, returns, and exchanges
Resolve customer issues and complaints promptly and effectively.
Collaborate with other departments to address customer needs.
Maintain up-to-date knowledge of products and services.
Document and track customer interactions in the CRM system.