We are currently seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. If you have excellent communication skills, a passion for helping others, and enjoy working in a dynamic team environment, we encourage you to apply.
Responsibilities:
Respond to customer inquiries via phone, email, and live chat.
Provide accurate information and assistance in a friendly and professional manner.
Process orders, returns, and exchanges
Resolve customer issues and complaints promptly and effectively.
Collaborate with other departments to address customer needs.
Maintain up-to-date knowledge of products and services.
Document and track customer interactions in the CRM system.
Identify opportunities for process improvement and customer satisfaction.
Requirements:
Proven experience as a Customer Service Representative or in a similar role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask in a fast-paced environment.
Familiarity with customer service software and CRM systems.
High school diploma or equivalent
Benefits:
Competitive salary
Health insurance
Retirement savings plan
Training and development opportunities
Collaborative and team-oriented work environment.
Opportunities for career advancement within the company.
How to Apply:
Interested candidates are invited to submit their resume and cover letter to email:EXPIRED or Whats App:+EXPIRED1.