We are looking for a skilled and customer-focused IT Support Specialist to join our IT team. The IT Support Specialist will play a key role in providing technical assistance and support to our employees. If you have a strong technical background, excellent problem-solving skills, and enjoy helping others with their IT needs, we encourage you to apply.
Responsibilities:
Provide first-line technical support to end-users via phone, email, or in-person.
Diagnose and resolve hardware, software, and network issues.
Install, configure, and maintain computer systems and applications.
Collaborate with other IT team members to address complex issues.
Assist in managing and maintaining IT infrastructure.
Document and track support requests in a ticketing system.
Conduct user training on IT systems and best practices.
Stay updated on industry trends and emerging technologies.
Requirements:
Proven experience as an IT Support Specialist or in a similar role.
Strong knowledge of Windows and macOS operating systems.
Familiarity with networking protocols and troubleshooting.
Excellent communication and interpersonal skills.
Ability to prioritize and manage multiple tasks.
Relevant certifications (e.g, CompTIA A +, Microsoft Certified IT Professional) are a plus.
Bachelors degree in Information Technology or related field is preferred.
Benefits:
Competitive salary
Health insurance
Retirement savings plan
Professional development and training opportunities.
Collaborative and team-oriented work environment.
Opportunities for career advancement within the company.
How to Apply:
Interested candidates are invited to submit their resume and cover letter to email:EXPIRED or Whats App:+EXPIRED1.