We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. The Customer Service Representative will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. If you have excellent communication skills, a friendly demeanor, and a passion for customer satisfaction, we encourage you to apply.
Responsibilities:
Answer and respond to customer inquiries via phone, email, or live chat.
Provide product information, assistance, and support to customers.
Resolve customer issues, complaints, and requests in a timely and professional manner.
Process orders, returns, and exchanges accurately.
Collaborate with other departments to address customer needs.
Maintain accurate and detailed customer records.
Contribute to a positive and collaborative team environment.
Requirements:
Proven experience as a Customer Service Representative or in a similar role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize customer inquiries effectively.
Proficient in using customer service software and Microsoft Office applications.
Positive attitude and a willingness to go the extra mile for customers.
High school diploma or equivalent; additional education is a plus.
Benefits:
Competitive salary
Health insurance
Retirement savings plan
Employee discounts on company products or services.
Training and development opportunities
Collaborative and team-oriented work environment.
How to Apply:
Interested candidates are invited to submit their resume and cover letter to email:EXPIRED or Whats App:+EXPIRED8.