As a key member of our front-of-house staff, you will play a crucial role in providing excellent customer service and creating a positive dining experience for our guests.
Responsibilities:
Greet and seat customers in a friendly and professional manner.
Present menus, answer questions, and make recommendations regarding food and beverage selections.
Take and process customer orders accurately and efficiently.
Serve food and beverages in accordance with established standards.
Ensure customer satisfaction by checking in with guests and addressing any concerns promptly.
Collaborate with kitchen staff to ensure timely and accurate order delivery.
Handle cash and process payments using the POS system.
Maintain a clean and organized work area, including dining tables and service stations.
Uphold hygiene and food safety standards.
Assist in opening and closing duties as needed.
Qualifications:
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle stressful situations with a calm demeanor.
Strong organizational and multitasking abilities.
Attention to detail and a focus on providing exceptional customer service.
Ability to stand for extended periods and lift up to [X] pounds.
Availability to work evenings, weekends, and holidays as needed.