Serve the Office solution machines from the all perspectives. From Installation, Servicing to Customer complain management are being designated for a vending Service to meet and exceed customers expectations.
Responsibilities and Duties
Serving the Customer Support in Installing, delivery, move and pickup the equipment to minimize customer downtime Educate customers on Products, basic equipment repair and up-keep procedures to minimize avoidable calls. Performing preventive maintenance.
Collect accurate and complete customer information Prioritize and schedule equipment moves on a daily basis to meet customers windows.
Invoice submission, payment collection.
Planning Development and Execution
Install, deliver, move and pickup the equipments in a cost effective and in timely manner if required. Follow a daily journey plan to be efficient in machine time to serve Report any missing/relocated machines Maintain good relation with customers and deliver high level of service Inspect machines and meters to determine causes of malfunctions and fix minor problems Contact superior or make arrangements for the removal of machines in cases where major repairs are required. Solving Problems Actively participate in team problem solving to improve customer service and productivity.
Attend Customer complains at all times.
Handling Housekeeping and Safety Perform all activities in a safe manner Operate service vehicles per local safety standards Maintain service vehicle in a clean and organized manner Insure that activities performed meet government regulatory standards Wear belts when lifting / moving heavy objects.
Qualifications and Skills
High School
Ability to speak English Language.
experience on UAE roads
Benefits
Medical Insurance
30 Days paid leave salary per annum
Job Type: Full-time
Salary: aed3,000.00 aed3,300.00 per month.
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
Valid UAE driving license (Required)
How to apply:
Interested candidates can send their CV to Email:EXPIRED or Whats App: +EXPIRED7