We are seeking a friendly and organized individual to join our team as a Front Desk Receptionist. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and administrative support.
Responsibilities:
Greet and welcome visitors, guests, and clients in a professional and courteous manner.
Answer phone calls, emails, and inquiries promptly and direct them to the appropriate department or personnel.
Manage appointments, reservations, and scheduling of meetings or conferences.
Maintain a tidy and presentable reception area, ensuring it reflects a professional image.
Assist with administrative tasks such as data entry, filing, and handling correspondence.
Provide information to visitors regarding company services, facilities, and policies.
Handle incoming and outgoing mail, packages, and deliveries.
Requirements:
Proficiency in using office equipment, including multi-line phone systems and computers.
Excellent communication and interpersonal skills with a positive attitude.
Strong organizational skills and the ability to multitask efficiently.
Customer service-oriented approach with a focus on providing a welcoming experience to visitors.
Knowledge of basic administrative tasks and software applications.