Answer incoming calls and assist customers with inquiries or concerns.
Provide information about products/services and address customer needs.
Process orders, payments, and troubleshoot issues efficiently.
Follow call Scripts and guidelines to ensure consistent service.
Record accurate and detailed information in the CRM system.
Collaborate with team members to meet customer satisfaction targets.
Requirements:
Proven experience as a Call Center Agent or in a similar role.
Excellent communication and interpersonal skills.
Ability to handle a high volume of calls and work under pressure.
Familiarity with CRM software and call center procedures.
Positive attitude and a commitment to customer service.
How to Apply:
Interested candidates, please send your resume to EXPIRED with the subject line Call Center Agent Application [Your Name] before the application deadline.
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Join our team as a Call Center Agent and be part of a dynamic customer service environment in Dubai! Dont miss out on this exciting opportunity!