Join the team as a Customer Service Representative and play a vital role in providing excellent service to our customers. We are seeking friendly and customer-focused individuals to assist with inquiries, resolve issues, and ensure a positive shopping experience.
Key Responsibilities:
Greet and assist customers in a friendly and helpful manner.
Handle customer inquiries, concerns, and requests.
Provide information about products, promotions, and store policies.
Process customer transactions accurately and efficiently.
Assist in resolving customer issues and escalating when necessary.
Handle returns, exchanges, and refunds according to store policies.
Keep the customer service area clean and organized.
Collaborate with other departments to address customer needs.
Promote loyalty programs and special promotions.
Uphold a high level of customer service and satisfaction.
Requirements:
Previous experience in customer service, preferably in a retail or supermarket setting.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Familiarity with cash handling and point-of-sale systems.
Strong problem-solving skills and a positive attitude.
Availability to work evenings, weekends, and holidays.
High school diploma or equivalent
Benefits:
Competitive hourly wage
Opportunities for career development and advancement.
Positive and collaborative work environment.
Health insurance and other benefits
How to Apply:
Please submit your resume and a cover letter detailing your relevant experience and why you are the right fit for this position to email:EXPIRED or Whats App:+EXPIRED8. We look forward to reviewing your application.