Join our team as a Front Desk Receptionist and be the first point of contact for our guests and visitors. We are seeking a friendly and organized individual to provide exceptional customer service and administrative support.
Key Responsibilities:
Greet and welcome guests and visitors in a professional and friendly manner.
Answer and direct phone calls to the appropriate department or personnel.
Assist in the check-in and check-out process for hotel guests.
Provide information about services, amenities, and local attractions.
Handle reservations and booking inquiries.
Manage and organize the front desk area
Process payments and maintain accurate records.
Respond to guest inquiries and resolve issues promptly.
Collaborate with other departments to ensure guest satisfaction.