Join our IT team as an IT Support specialist and contribute to the smooth operation of our technology infrastructure. We are seeking a knowledgeable and customer-focused individual to provide technical assistance to our employees.
Key Responsibilities:
Provide technical support to end-users for hardware and software issues.
Troubleshoot and resolve IT-related problems in a timely manner.
Install, configure, and maintain computer systems and applications.
Set up and manage user accounts and permissions.
Collaborate with other IT team members on projects and initiatives.
Respond to IT help desk tickets and provide excellent customer service.
Conduct regular system and network maintenance tasks.
Keep abreast of technology trends and updates.
Assist in the development and implementation of IT policies and procedures.
Train end-users on the use of hardware and software.
Requirements:
Proven experience as an IT Support Specialist or in a similar role.
Strong knowledge of hardware, software, and network systems.
Excellent problem-solving and communication skills.
Ability to prioritize and manage multiple tasks.
Familiarity with ITIL principles is a plus.
Relevant certifications (e.g, CompTIA A +, Microsoft Certified IT Professional) are a plus.
Bachelors degree in Information Technology or a related field is preferred.
Benefits:
Competitive salary based on experience
Opportunities for career development and advancement.
Positive and collaborative work environment.
Health insurance and other benefits
How to Apply:
Please submit your resume and a cover letter detailing your relevant experience and why you are the right fit for this position to email:EXPIRED or Whats App:+EXPIRED1.