An esteemed aviation company in Dubai is looking for proactive and customer-oriented Airport Services Agents to join our team. If you have a passion for the aviation industry, excellent customer service skills, and the ability to thrive in a fast-paced environment, we invite you to apply for this position.
Key Responsibilities:
Passenger Assistance: Provide assistance to passengers during check-in, boarding, and disembarkation, ensuring a smooth and pleasant experience.
Customer Service: Address passenger inquiries, resolve issues, and provide information on flight details, baggage, and airport facilities.
Documentation: Verify passenger documents, issue boarding passes, and ensure compliance with airline and airport regulations.
Baggage Handling: Oversee the handling of passenger baggage, ensuring proper tagging, loading, and unloading.
Flight Coordination: Collaborate with ground crew, cabin crew, and other airport staff to ensure efficient flight operations.
Emergency Response: Handle emergency situations and follow established protocols to ensure the safety and well-being of passengers.
Requirements:
Previous experience as an Airport Services Agent or in a similar role is advantageous.
Excellent communication and interpersonal skills, with a customer-centric approach.
Knowledge of airline and airport operations, including check-in procedures and security regulations.
Ability to work in a dynamic and fast-paced airport environment.
Proficiency in using airport systems and technology.
Flexibility to work varying shifts, including weekends and holidays.
Benefits:
Competitive salary and additional allowances for shift work.
Comprehensive training programs to enhance your knowledge of airport operations.
Supportive and collaborative work environment in a reputable aviation company.
Opportunities for career advancement within the aviation industry.
Employee benefits, including travel perks and discounts.
Location: Dubai International Airport, UAE.
To apply, please send your resume and a cover letter outlining your experience in airport services and your enthusiasm for providing excellent customer service to e-mail : EXPIRED
Join our team and be a part of delivering exceptional airport services in Dubai!