We are looking for a friendly and professional Hotel Receptionist to join our team. The ideal candidate will be responsible for providing excellent customer service to our guests, handling reservations, and ensuring a smooth check-in and check-out process. The Hotel Receptionist will serve as the first point of contact for guests and will play a crucial role in creating a positive and memorable experience for all visitors.
Key Responsibilities:
Welcome guests and provide a warm and hospitable reception.
Assist guests with check-ins, check-outs, and reservations.
Handle inquiries and provide information about hotel facilities and services.
Manage and process payments and invoices accurately.
Respond to guest requests and concerns in a timely and professional manner.
Coordinate with other hotel staff to ensure guest satisfaction.
Maintain a tidy and organized reception area.
Follow all hotel policies and procedures
Requirements:
Previous experience in a customer service or hotel-related role is preferred.
Strong communication and interpersonal skills.
Proficiency in using hotel management software and reservation systems.
Ability to multitask and work efficiently in a fast-paced environment.
Excellent problem-solving and decision-making abilities.
Friendly and welcoming demeanor with a focus on guest satisfaction.
High school diploma or equivalent
Benefits:
Competitive hourly wage
Opportunities for career development and advancement within the hospitality industry.
Employee discounts and other benefits
Supportive and collaborative work environment.
How to Apply:
Please submit your resume and a brief cover letter detailing your interest in the position to email:EXPIRED or Whats App:+EXPIRED1.