Job Opportunity: Night Shift Receptionist in Dubai.
A renowned hotel in Dubai is seeking a dedicated and customer-focused Night Shift Receptionist to provide exceptional guest service during nighttime hours. If you have excellent communication skills, a friendly demeanor, and the ability to work efficiently during night shifts, we invite you to apply for this position.
Key Responsibilities:
Guest Reception: Greet guests upon arrival, check them in, and provide information about hotel facilities, services, and local attractions.
Reservations: Handle guest reservations, cancellations, and modifications, ensuring accuracy and efficiency.
Night Audit: Perform night audit duties, including reconciling accounts, generating reports, and ensuring the accuracy of financial records.
Security: Monitor hotel premises, respond to security issues, and assist in ensuring the safety and well-being of guests and staff.
Customer Service: Address guest inquiries, concerns, and requests promptly and professionally, ensuring guest satisfaction.
Administrative Tasks: Complete night shift administrative duties, including filing, record-keeping, and preparing reports.
Emergency Response: Be prepared to handle emergencies, follow established procedures, and coordinate with relevant authorities if necessary.
Requirements:
Previous experience as a Receptionist or in a similar customer service role, preferably in the hospitality industry.
Excellent communication and interpersonal skills, especially during nighttime interactions.
Ability to work efficiently and remain calm under pressure during night shifts.
Proficiency in using computer systems and hotel management software.
Customer-focused attitude and problem-solving skills.
Attention to detail and accuracy in handling reservations and financial transactions.
Flexibility to work night shifts, weekends, and holidays as required.
Benefits:
Competitive salary and additional night shift allowances.
Training and development opportunities to enhance your skills and knowledge.
Supportive and collaborative work environment in a luxury hotel setting.
Opportunities for career advancement within the hospitality industry.
Employee discounts on hotel services and facilities.
Location: Dubai, UAE
To apply, please send your resume and a cover letter outlining your receptionist experience and availability for night shifts to [Email Address]. Join our team and contribute to providing memorable guest experiences during the night!