We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data.
Requirements and skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
experience with hotel reservations software, like Cloudbeds and RoomKeyPMS.
Understanding of how travel planning websites operate, like Booking and Trip Advisor.