Join our dedicated team as a Customer Service Representative and play a vital role in providing exceptional customer service to our shoppers. As a Customer Service Representative, you will be the primary point of contact for addressing customer inquiries, resolving issues, and ensuring a positive shopping experience for all patrons. If you are passionate about delivering outstanding service and have strong communication skills, we encourage you to apply for this integral position within our supermarket.
Responsibilities:
Greet and assist customers in a friendly and courteous manner, providing guidance on product locations, promotions, and any other inquiries to enhance their overall shopping experience.
Address customer concerns and resolve complaints efficiently and diplomatically, demonstrating empathy and understanding while adhering to the supermarkets policies and procedures.