As a Waiter/Waitress and Order Taker at [Restaurant Name], you will be an integral part of our team, providing exceptional customer service and ensuring a memorable dining experience for our guests.
Responsibilities:
Greeting and Seating: Warmly welcome guests, escort them to their tables, and provide menus.
Order Taking: Accurately and efficiently take food and beverage orders, ensuring special requests are relayed to the kitchen staff.
Service Excellence: Deliver orders promptly, answer questions about menu items, and make recommendations when requested.
Table Maintenance: Keep tables clean and well-organized, reset them for the next guests, and ensure a tidy dining environment.
Billing: Present bills, process payments, and handle cash and credit card transactions with precision.
Team Collaboration: Work closely with kitchen staff to ensure orders are prepared correctly and delivered promptly.
Customer Engagement: Engage with guests, provide personalized service, and address any concerns or requests professionally.
Qualifications:
Prior restaurant or hospitality experience preferred but not required; we provide training.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment with a smile.
Attention to detail and a passion for delivering outstanding service.
Team player mentality and a commitment to guest satisfaction.
Benefits:
Competitive compensation and tips.
Staff meal discounts.
Opportunities for growth and advancement within the restaurant.
Friendly and inclusive work environment.