We are seeking a dedicated and knowledgeable Concierge to join our team. As a Concierge, you will be the go-to person for our guests, providing information, assistance, and personalized recommendations to enhance their stay. If you have excellent communication skills, in-depth knowledge of the local area, and a passion for creating memorable guest experiences, we encourage you to apply and become an essential part of our hotels guest services team.
Responsibilities:
Welcome and greet guests with a warm and professional demeanor.
Provide information about hotel services, amenities, and local attractions.
Assist guests with restaurant reservations, transportation, and entertainment bookings.
Offer recommendations for dining, shopping, and cultural experiences.
Handle guest inquiries, requests, and special preferences promptly and courteously.
Coordinate special requests and arrangements, such as room upgrades and celebrations.
Maintain a comprehensive knowledge of local events and activities.
Arrange transportation and assist with luggage as needed.
Ensure guest satisfaction by going above and beyond to meet their needs.
Maintain a tidy and organized concierge desk.
Qualifications:
Previous experience as a Concierge or in a guest services role is preferred.
Exceptional communication and interpersonal skills.
Extensive knowledge of the local area, including restaurants, attractions, and services.
Excellent problem-solving abilities and a proactive approach.
Strong organizational skills and attention to detail.
Positive attitude and a commitment to delivering outstanding service.
Proficiency in using reservation systems and technology.
Bachelors degree in Hospitality or a related field is a plus.
Benefits:
Competitive salary and opportunities for professional growth within the hotel.
Employee benefits package, including health and wellness programs.
Collaborative and supportive work environment.
Opportunity to create memorable guest experiences and showcase your expertise.
If youre excited about providing personalized guest services, offering local recommendations, and being a key contributor to our guests memorable stays, please submit your resume and cover letter to email:EXPIRED or Whats App:+EXPIRED3.
We look forward to welcoming a skilled Concierge to our team and ensuring our guests have an unforgettable experience!