Customer Service Representative Vacancy in Dubai

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls.

Generate sales leads

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file.

Requirements and skills:

Proven customer support experience or experience as a Client Service Representative.

Customer orientation and ability to adapt/respond to different types of characters.

Excellent communication and presentation skills.

Ability to multi-task, prioritize, and manage time effectively.

High school diploma

Email: EXPIRED

Phone: EXPIRED

Salary: 5 000 Dhs

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