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24 July 2023
Hostess Vacancy in Dubai
Hostess Responsibilities:
Greeting and Seating Guests:
Welcome guests with a friendly and inviting demeanor as they enter the establishment.
Escort guests to their designated tables and assist with seating arrangements.
Reservation Management:
Manage incoming reservations and ensure all bookings are appropriately recorded and organized.
Handle reservation inquiries and assist customers in making reservations.
Waiting Area Maintenance:
Maintain the waiting area to be clean, organized, and comfortable for guests during their wait.
Keep track of waitlists and manage guest seating in an organized manner.
Customer Assistance:
Provide exceptional customer service by attending to guests needs and inquiries.
Offer menu recommendations and answer questions about the establishment and services.
Floor Coordination:
Collaborate with servers and kitchen staff to ensure smooth coordination of table turnovers and efficient service.
Cashier Responsibilities:
Payment Processing:
Process customer orders accurately and efficiently using the point-of-sale (POS) system.
Handle cash, credit card, or digital payments, providing correct change and receipts as needed.
Order Verification:
Verify the accuracy of customer orders before processing payments to avoid any errors.
Sales Reporting:
Keep track of daily sales, transactions, and other relevant data and report them to management.
Cash Register Management:
Balance cash registers at the beginning and end of each shift, ensuring the correct amount of change is available.
Customer Service:
Provide friendly and helpful customer service, addressing any payment-related inquiries or concerns.
Promotion and Loyalty Programs:
Promote loyalty programs, discounts, and special offers to customers during the checkout process.
Receipts and Invoices:
Print and issue receipts or invoices for customers upon request.
Qualifications:
Previous experience as a Hostess, Cashier, or in a customer-facing role is advantageous but not always required.
Excellent communication and interpersonal skills to interact effectively with customers and colleagues.
Friendly and welcoming demeanor with a customer-centric attitude.
Ability to handle cash and process payments accurately.
Proficiency in using a point-of-sale (POS) system is a plus but can be trained on the job.
Strong organizational skills and attention to detail to manage reservations and cash transactions.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Flexibility to work varying shifts, including weekends and holidays.
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Salary:
4 000 Dhs
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