CALL CENTER AGENTS (VOICE, EMAIL & CHAT) based in SHARJAH, Preference will be given to candidates available immediately on visit or cancelled work visa, working knowledge of computers including Sales Force and IVR tools. The role demands a 6 day working week and rotational shifts (including night shift). Customer Service: Make sure the customer is been provided with the right information. Researching required information using available resources. “Knowledge Management” in Sales Force Provide one- call resolution to all customers. Capture each and every customer interaction on the system. Ensure high- level customer service. Administration: Enhance revenue by providing sales assistance through the use of basic, cross- selling, and up- selling sales techniques. Update him/herself with the product knowledge, and interactive Voice Response!! WhatsApp +EXPIRED6