Responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure its up to standard, and provide training on how to best handle customers requests.
Also
Train housekeepers on cleaning and maintenance tasks.
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness.
Schedule shifts and arrange for replacements in cases of absence.
Establish and educate staff on cleanliness, tidiness and hygiene standards.
Motivate team members and resolve any issues that occur on the job.
Respond to customer complaints and special requests.
Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.