As a Sales Attendant, he/she will act as the main interlocutor attending to customers needs by providing exceptional and professional services. He/she shall maintain high standards by ensuring proper item display, steady shop cleanliness and stock organization. Furthermore, a Sales Attendant should be proficient in operating the system and maintaining an active customer database to achieve set targets and secure continuous added value at all times.
Sales Achievement
Achieve the sales target by using advanced sales techniques and product knowledge.
Focus on selling and increasing UPT (unit per transaction) and ATV (average transaction value)
Customer Service
Build and maintain customer relationships in order to build strong loyalty.
Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations.
Merchandising
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation.
Implement all merchandising as per the brands visual merchandising guidelines.
Other
Cleaning, prepare stock in hand, participate in inventories.
Monitor customer movement into the shop and detect any theft or violation.
Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability.
Build customer database and should be responsible for maintaining their own client database.
Job Requirements:
Qualification
Academic Qualification: Bachelors degree
Previous experience in fashion/luxury retail.
Characters/Work Attitude
Take ownership and self-driven
Detail-oriented
Displays a can do attitude
Is clear and precise in communication
The ability to build and maintain positive and effective relationships.
Demonstrate basic knowledge of principles and methods for showing, promoting, and selling products or services.
Merchandizing, gift wrapping, cash handling.
Trends in Fashion
Language Ability
Excellent written and verbal communication skills in English.
Others:
Candidates who are able to join immediately will be preferred.