To run various status reports in order to do opening shift and prepare room assignments.
To review log books for special requests and instructions.
To answer the phone and log all messages
To prepare next days schedule
To track room status: OOO, V/C, O/C
To coordinate VIP rooms, make up and as soon as possible rooms.
To monitor the issue of keys
To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
To log all lost and found items
To maintain filing system
To follow up on emergency work order sent to POMEC.
To inform security of any emergency brought to Housekeepings attention.
To prepare and monitor room status reports for possible discrepancies.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.