As a retail salesperson, you will greet customers enthusiastically and determine their needs. You will recommend products and services based on their wants, explain the benefits of merchandise, answer questions, and demonstrate how products work. You must have an excellent working knowledge of current promotions and sales events, payment and exchange policies, and security practices. You will also process payments, and bag or package the purchases. You may be required to open or close cash registers, which involves counting the till and separating coupons, charge slips, and exchange vouchers. You will also stock shelves, mark prices on items, and prepare the floor for displays.
Retail Salesperson Job Responsibilities and Duties:
-Ensure high levels of consumer satisfaction by providing superior sales service.
-Assess customers needs and provide information and assistance on product services and features.
-Drive sales with product knowledge and market-driven enthusiasm.
-Maintain presentable and in-stock condition of assigned sections of the store.
-Actively seek out consumers shopping in store and offer assistance.
-Discuss products offered and available alternatives, including creative financing options.
-Cross-sell merchandise and services
-Ensure proper customer service by teaming with co-workers.